My First Australian Interview:

This was one of the blogs I was yearning to pen for long. But finally today was the day which met my utter desires. My previous blog about moving to Melbourne was justified by this blog today. My first Australian interview at Melbourne was not much of hype but I was bit excited about getting through it. Though this position was totally different from the technical stuff I gained from the universities. My interview was on for about an hour which comprised of 5 -6 questions which focussed on my previous customer service experience. I knew I would get through it easily. And finally I received the call for confirmation. My training was for 4 days and it was fun nothing much to add. Knowing about the company's offers and way to speak to customers were the main highlights. My first day was very smooth. The authentication systems awed me. Each consultant were given a fobe key which has a 6 digit number running in it randomly. It changes each minute and we should pop the digits when it changes. This was for security purposes.

A week passed and I found myself comfy in dealing with the atmosphere friendly people. If I had issues I had people who would come to my rescue. They are called SMEs. Quite number of them.I could see Indian guys doing well in the role of SMEs and Team Leaders. Sometimes I do encounter "respectful" customers who have the "F" word coming out 8 of 10 words. I learnt to be patient and my temper was tested couple of times. My accent being asian is different for the Aussies and gradually I developed to speak English in a way they could not ask, "I'm Sorry!" or "Pardon me". Hope to stick on to the job till a right one strikes my way. Its been just 2 weeks and I think I feel a bit bored about doing the same job again. But I had to gain some experience too. Hoping for the best in the near future.